KOLKATA METRO
Smart Surveillance & Safety Systems for Mass Transit Infrastructure
The Kolkata Metro, India’s oldest metro system, serves millions of commuters daily. With expanding infrastructure and increasing footfall, the Kolkata Metro Rail Corporation required a robust, integrated surveillance and safety system to enhance passenger security, monitor station operations, and comply with modern safety regulations.
Client Requirements & Objective
The Kolkata Metro team sought a partner that could:
Deploy high-definition surveillance in all major operational zones
Integrate systems for real-time monitoring and emergency response
Support public safety announcements and crowd control measures
Ensure compliance with safety norms in an evolving transport network
SVS International’s Approach
SVS International, with deep expertise in transport security systems, developed and deployed a scalable solution across selected metro stations and operational areas.
Surveillance Infrastructure
Installed HD and dome CCTV cameras at platforms, ticket counters, entry/exit gates, and control rooms
Configured centralized monitoring rooms for round-the-clock surveillance
Enabled remote access capabilities to support incident tracking and review
Fire Safety & Emergency Systems
Integrated multi-zone fire alarm systems throughout underground and elevated stations
Deployed PA (Public Address) systems for real-time emergency communication and passenger guidance
Ensured systems met Indian fire safety and metro infrastructure standards
Communication & Control
Set up data cabling, switches, and networking hardware for seamless system connectivity
Integrated feeds with Metro’s command and control centers for unified oversight
Offered training and technical support to metro staff for daily operations
Project Outcome & Results
The SVS deployment brought major improvements to metro operations and passenger safety:
Incident response times reduced by 40% through live surveillance
Improved crowd management during peak hours and emergencies
Reliable infrastructure supporting 24/7 operations in a high-demand environment
Aligned with Make in India infrastructure upgrade goals
Key Highlights
Covered platforms, concourses, ticketing zones, and back-end control rooms
Enhanced real-time situational awareness for operations and security teams
Supported future integration with smart transport technologies and AI monitoring
Conclusion
SVS International’s comprehensive surveillance and safety solutions have elevated Kolkata Metro’s operational efficiency and commuter confidence. As India’s public transport systems grow, SVS remains committed to securing smart mobility with advanced, reliable technologies.
